Delivery Policy

ID Branding chooses to use Australia Post and TNT for customer order deliveries.

After ordering online, you will receive an email confirmation containing your order details (if you have provided us your email address).

We will normally confirm receipt of your order within a few minutes of ordering. For stock items we will attempt to send your goods via your chosen delivery method within 1 to 2 working days; however if goods need to be customised or if stock is currently unavailable, we will contact you ASAP to discuss your order.

Please refer to the information provided on individual product pages on our website to determine estimated turnaround times.

If you wish to query a delivery, please contact us by email at sales@idbranding.com.au, call us on +61 2 9481 8199 or chat with us online through our website.

 

ID Branding Pty Ltd

  • Unit 37, 7 Sefton Road, Thornleigh NSW 2120, Australia
  • PO Box 435, Pennant Hills NSW 1715, Australia
  • Email: sales@idbranding.com.au
  • Phone: +61 2 9481 8199
  • Fax: +61 2 9481 0503

 

Last updated January 2017